Department Units


Innovation Unit

Innovation is the application of fresh ideas that enable a business to better compete in the future. Such ideas could include any new or significantly improved goods or services, operational processes or managerial processes. The role of the Innovation Unit is to design and implement policies that create an environment where it is easier for businesses to innovate.

The Innovation Council meets regularly to oversee and guide the work of the Unit.

For more information contact the Innovation Unit on +61 2 8222 4884.


International Business Relations Unit

The International Business Relations Unit was established to maintain an overview of the Government's international activities, strengthen the coordination of collaborative activities in key markets, and leverage international relationships with partners including the Australian Government's global network, foreign governments, business associations and NSW universities.

Its mission is to oversee and reinforce collaboration by NSW Government agencies in key markets and to work in partnership with other international networks to shape the business environment by raising awareness of NSW capabilities and influencing decision makers to bring investment and visitation to New South Wales.

For more information, contact the International Business Relations Unit on +61 2 9338 6686.


Communications Unit

The Communications Unit provides communications and marketing services to promote Sydney and NSW as a business location as well as publicising business support offered by the Department's other divisions.

The unit is responsible for overseeing the development and production of all promotional material, media materials, online information, advertising campaigns and major sponsorships.

For more information contact the Communications Unit on +61 2 9338 6859.


Executive Support Unit

The Executive Support Unit provides high-level strategic, administrative and policy support to the Director General and Senior Management. The Unit manages Ministerial and Departmental information and liaison between the Department and Ministers' Offices, and works cooperatively with other agencies across Government.

The Unit oversees and coordinates information and advice across the Department, provides policy advice and manages the interagency relationships. It also manages the Department's Parliamentary processes and Ministerial support. All briefings prepared for the Director General and Ministers are reviewed by the Unit.

For more information, contact the Executive Support Unit on +61 2 9338 6600.


Retail Tenancy Unit

The NSW Retail Tenancy Unit provides advice and mediation for landlords and retail tenants of commercial properties in metropolitan and regional NSW. The unit also helps businesses understand and comply with the Retail Leases Act 1994.

For more information visit the NSW Retail Tenancy Unit website or call +61 2 8222 4800.