Running a business

Information and communications technology

Technology provides the tools for business to increase productivity and profitability.

Key functions are:

• using technology to reduce waste, resources consumption, and cost in business operations
• using computers to monitor business performance
• using technology to better reach, communicate and service your customers
• using the internet to access information ensuring the best decisions are made.

There is a range of technology options for business. Each enterprise should evaluate its special needs.

The common and most useful applications of technology for business are discussed on the SmallBiz website, including:

• information technology (IT)
• telecommunications
• e-commerce
• e-business

Contact your local Business Advisory Service to find out more about business technology management.

The Small Business Tool Kit features running an e-business, a module where you can find extensive information about new technologies and using the internet to run your business.

More information