Understanding the mature age market as employees and customers

30 Mar 2009
30 March 2009
9.00 to 12.00 noon

Hunter Business Centre
265 King Street Newcastle West, NSW 2300

Social researcher Michael McQueen describes the influences and characteristics of the generations by highlighting the attitudes and expectations held by each group. The presentation concludes with strategies for engaging with older generations both as clients and as team members.

This seminar covers:

  • Leading inter generational teams
  • the best communication strategies to engage with an inter generational workforce and;
  • how different generations approach the concepts of trust, patience, respect, work ethics and loyalty.

Who should attend
  • Young business leaders and entrepreneurs who employ an inter generational workforce.

For further information or to register contact:
Hannah Marsden
P: (02) 4925 7700
info@businesscentre.com.au

If you are unable to make the event on 30 March you may be interested in;
Understanding the mature age market as customers and employees  - Which takes place on 2 April.